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Helplines & Organisations

Mental health links for children, young people & parents. Please click on the green links below to go to the relevant pages on these websites.


If you or someone else is in danger, call 999.

If you need help urgently for your mental health, but it’s not an emergency, get help from NHS 111 online or call 111.


Call 0800 1111 or chat online.

Childline is for anyone under 19 and is open 24 hours a day, 7 days a week. So you can talk at any time. Find out about 1-2-1 chat.

Anxiety | Depression | Relaxation | Self Harm


Samaritans Helpline: 116 123

Samaritans is a free and safe place for you to talk any time you like. They won’t tell you what to do – they listen and try to understand what you’re going through.

Young Minds

Crisis Support: Text YM to 85258

24 hrs a day, 7 days a week

Young Minds parent helpline: 0808 802 5544

Anxiety | Self Harm | Divorce | Sexual Abuse

Anna Freud

Crisis Messenger: Text AFC to 85258

The AFC Crisis Messenger text service is a free, confidential, 24/7 support service for young people who are feeling overwhelmed or struggling to cope.

Early Years | Self Care | Children | Families & Carers | Schools | Relaxation


Call: 0800 068 4141

Text: 88247

HOPELINE247 is a confidential support and advice service for young people under the age of 35 who may be having thoughts of suicide, or anyone concerned that a young person may be having thoughts of suicide


Beat Helpline: 0808 801 0677
Studentline: 0808 801 0811
Youthline: 0808 801 0711

(9am -8pm weeknights & 4pm-8pm weekends)

Beat provides support to both those experiencing Eating Disorders and those supporting someone with an Eating Disorder.

Students Against Depression

The Students Against Depression story starts with the sad loss of two bright young men to suicide. Their families invested in this project to reach out to other people suffering the effects of depression and suicidal thinking.

The Survivor’s Trust

Call: 08088 010818

The Survivors Trust runs a free, national helpline 7 days a week for people aged 16+. For survivors of rape or sexual abuse and violence.

Grief Encounter

Grieftalk Helpline: 0808 802 0111  

Open: 9am-9pm

Grief Encounter helps bereaved children, young people and their families find hope and healing after the death of someone close.

Winstons Wish

Helpline: 08088 020 021

Winston’s Wish provides support for young people who are finding it hard to cope with their grief or an adult who needs help to support a grieving child.

Child Bereavement UK

Helpline: 0800 02 888 40

Child Bereavement UK helps families rebuild their lives when a child grieves or when a child dies.


The Counselling provision at our school is now excellent. This is due to Chloe’s understanding of the needs of pupils, parents and the school as an organization. I would whole-heartedly recommend ‘Child in Time’ to head-teachers considering their own counselling provision.

Head-teacher of Woolmore School, Tower Hamlets

Parent Consultation: They have become much better at expressing their feelings and opening up to me and their siblings.

Parent, 2023

School Counselling: My son has completely turned around and is simply wonderful at the moment. He is back to his normal self at home, being very happy, caring and kind. He is especial kind and caring with his sister and just the best brother ever now. As a family, we are happy and content.

Parent, 2023

It is quality time well spent not letting pupils leave with negative patterns that make them vulnerable beyond school. One of the best decisions I have made.

Head-teacher of St Saviour’s School, Tower Hamlets

You have helped me build a barrier of protection against pain and I can’t thank you enough for that…I have never felt so emotionally strong.

Student, aged 15

Child in Time is a tremendous resource for head-teachers. It’s a consultancy that offers a short-cut to setting up a counselling service in your school with highly trained, qualified practitioners. Child in Time brings peace of mind to staff, knowing that the most vulnerable students are in safe hands.

Tereza Nogueira, Child and Adolescent Psychotherapist and Senior supervisor UKCP

This intervention has had an enormous, positive impact for us all and we sincerely hope that other families benefit from the same programme…his positive behaviour is having a really good impact on all elements of his school life.

Parent of child, age 8

I am glad I am coming to see you every Thursday because I used to hold all these things in my head and that was hard.

Girl, age 10

We are very happy with the counselling service we are receiving and in particular ‘our therapist’s’ flexible and accommodating nature. Parents are very pleased, both the target children’s parents and the consultation one’s too.

SENCO, Rhodes Avenue School, Haringey

She is an outstanding therapist who has made a real difference to the lives of pupils in our school. ‘Our therapist’ possesses excellent skills in connecting with others, creating a safe space for staff, parents and pupils to discuss a range of issues. Her expertise, compassion, and dedication are truly commendable and we have really benefited from her thorough understanding of child development and psychology.

Deputy Head, Highgate Pre-Prep

I want to say thank you. I found these sessions very very helpful. I could talk about anything with you. I remember our first one, when I was so worried that everything was my fault. I can now see things more clearly.

student, age 11